Plain-language summary (not legally binding). CrateCodex is a paid subscription tool that helps DJs organise, analyse and export their own music libraries. You keep ownership of your music and your data. We never store your audio files on our servers — we only store metadata (tags, BPM, key, cues, waveforms, box structure). You must have the legal right to use any music you connect to the Service. This document is the legally binding contract between you and us.
CrateCodex ("CrateCodex", "we", "us", "our") is the operator of the CrateCodex web application, desktop player, and related services (together, the "Service").
The contracting entity is [CrateCodex Ltd, a company registered in New Zealand, company number [NZBN], with its registered office at [address]] ("the Company"). Where we later re-incorporate or operate through an affiliate entity, the contracting entity will be updated on this page and notice will be given under clause 18.
Contact: legal@cratecodex.com
These Terms of Service (the "Terms") form a binding agreement between you ("you", "your", the "User") and the Company governing your access to and use of the Service.
By creating an account, starting a trial, paying a subscription, or otherwise using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.
If you do not agree to these Terms, you must not use the Service.
You may only use the Service if:
If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.
CrateCodex provides software that allows DJs and music professionals to:
What the Service is not. The Service is not a music store, music streaming service, sync licensing service, distribution platform, or rights-clearance service. The Service does not grant the User any rights in any musical work, sound recording or other content.
Features that we label as "beta", "preview", "experimental", "alpha" or similar are provided "as is", may be withdrawn or changed without notice, and are excluded from any service commitments or refund entitlements under these Terms to the maximum extent permitted by law.
You register for an account using email + password, a single sign-on provider, or another authentication method we support via our identity provider (currently Supabase Auth). You agree to:
We may suspend or terminate an account that we reasonably believe has been compromised or used in breach of these Terms.
The Service is offered on a paid subscription basis. Pricing, currency, billing frequency (monthly or annual) and included features are set out on the pricing page at the point of purchase and form part of these Terms.
Payments are collected and processed by Stripe, Inc. and its affiliates ("Stripe"). By purchasing a subscription you also agree to Stripe's terms. The Company does not store your full card number, CVC or full bank details; see the Privacy Policy for what we do store.
Subscriptions renew automatically for successive periods of the same length until cancelled. You may cancel at any time through your account settings. Cancellation takes effect at the end of the current paid period; access continues until that date.
Prices are exclusive of applicable sales tax, VAT, GST or similar indirect taxes, unless stated otherwise. Where we are required by law to collect such taxes, they will be added to your invoice.
If we offer a free trial, unless you cancel before the end of the trial you will be charged for the first paid period automatically. Only one trial per User.
Except where mandatory consumer protection law provides otherwise (including the New Zealand Consumer Guarantees Act 1993, the Australian Consumer Law, the EU Consumer Rights Directive and equivalent laws), subscription fees are non-refundable once the billing period has commenced. Nothing in these Terms limits any non-waivable right you may have under your local consumer law.
We may change subscription prices. Changes to recurring fees will be notified at least 30 days before they take effect and will apply from your next renewal. Continued use of the Service after the change takes effect is acceptance of the new price; otherwise you may cancel before renewal.
If a payment fails, we may retry, suspend paid features and ultimately downgrade or terminate your account if the failure is not resolved.
As between you and us, you retain all right, title and interest in and to:
You grant the Company a worldwide, non-exclusive, royalty-free, sub-licensable (only to our subprocessors listed in the Privacy Policy) licence to host, copy, transmit, process, analyse, index, cache and display User Content, solely to the extent necessary to provide, secure, maintain, and improve the Service for you.
This licence:
You represent and warrant, on an ongoing basis, that:
You are solely responsible for clearing any rights required for the way you use your music (including live performance, streaming, broadcast, recording and upload). The Service does not grant or convey any rights in any music.
We respect the intellectual property rights of others. If you believe content accessible through the Service infringes your copyright, please send a notice including the information required under 17 U.S.C. §512(c)(3) (for the US) or the equivalent information under your local law to copyright@cratecodex.com. We will respond to valid notices, may remove or disable access to allegedly infringing material, and may terminate the accounts of repeat infringers.
The Service integrates with third-party services you choose to connect, including cloud storage providers (for example Google Drive, Dropbox), DJ software exports (for example Pioneer Rekordbox), and audio analysis providers. Those third parties are operated by their owners under their own terms and privacy policies. We are not responsible for third-party services, their availability, or their content, and your use of them is at your own risk and subject to their terms.
When you connect a third-party account, you authorise us to access that account on your behalf only to the extent necessary to provide the Service, and only within the permission scopes you approve. You may revoke our access at any time through the third party's settings or within the Service.
You must not, and must not attempt to, allow or encourage anyone else to:
We may investigate suspected breaches of this clause and take any action we consider appropriate, including suspension, termination, limiting features, removing offending content, and co-operating with law enforcement.
The Service, including the software, user interface, brand, logos, graphics, fonts, 3D assets, audio assets, documentation, and any feedback-derived improvements, is owned by the Company or its licensors and protected by intellectual-property laws. No rights are granted to you except the limited right to use the Service in accordance with these Terms. "CrateCodex" and associated logos are trademarks of the Company.
If you send us feedback, ideas or suggestions about the Service, you grant us a perpetual, worldwide, royalty-free, irrevocable, sub-licensable licence to use them for any purpose, without any obligation to you.
Our collection and use of personal data is described in the Privacy Policy, which forms part of these Terms. By agreeing to these Terms you acknowledge the Privacy Policy.
We use commercially reasonable efforts to keep the Service available, but we do not guarantee uninterrupted or error-free operation. We may schedule maintenance windows, change or remove features, and update the Service from time to time. Where a change materially reduces core functionality during a paid period, your sole remedy is a pro-rata refund of prepaid, unused subscription fees for that period.
To the maximum extent permitted by law, the Service is provided "as is" and "as available". We disclaim all warranties, express, implied, statutory or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of analysis (BPM, key detection, cues, metadata), and uninterrupted operation.
We do not warrant that:
You are responsible for maintaining your own backups of your music files and metadata. The export feature is not a backup service.
Nothing in this clause excludes any liability or right that cannot be lawfully excluded, including non-excludable consumer guarantees under the New Zealand Consumer Guarantees Act 1993, the Australian Consumer Law, the EU Consumer Rights Directive, the UK Consumer Rights Act 2015, and equivalents. Where the Service is supplied to a consumer for personal use, these Terms do not override those rights.
To the maximum extent permitted by law:
If you are a consumer and your local law does not allow the exclusions or limitations in this clause, they apply to you only to the minimum extent permitted.
To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless the Company and its affiliates, officers, employees and agents from and against any claim, demand, loss, liability, damage, cost and expense (including reasonable legal fees) arising out of or related to:
We will promptly notify you of any claim and reasonably co-operate with your defence, and you will not settle a claim that imposes any obligation on us without our prior written consent.
You may terminate these Terms at any time by cancelling your subscription and closing your account. We may suspend or terminate these Terms, or your access to all or part of the Service, with or without notice, if:
On termination:
We may update these Terms from time to time. If a change is material, we will give reasonable notice (at least 30 days where practicable) by email and/or in-product notice before the change takes effect. Continued use of the Service after the effective date of the change is acceptance of the updated Terms. If you do not agree to the change you must stop using the Service and cancel your subscription before the effective date; you will be entitled to a pro-rata refund of any prepaid, unused fees for that period.
These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of New Zealand, without regard to its conflict-of-laws rules.
Subject to clause 19.3, the courts of Auckland, New Zealand have exclusive jurisdiction to settle any such dispute.
If you use the Service as a consumer and the mandatory consumer protection laws of your country of habitual residence give you more favourable rights, those rights apply to you regardless of this clause, and you may also bring proceedings in the courts of your country of habitual residence.
Before starting any formal proceeding, you agree to contact us at legal@cratecodex.com and to make a good-faith effort to resolve the dispute informally for at least 30 days.
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Crate Codex — Terms of Service